Clarify concepts, reinforce & solidify learning, review material, and practice together. Share strong opinions without shutting down contrary viewpoints.ģ: Live Session #2– facilitated group session (3 hours).Identify stories you might be telling yourself to justify behavior.Keep composure when feeling angry, defensive, or intimidated.Consider others’ perspectives and assume good intent.Identify problems contributing to poor results and broken relationships, and conversations to address those problems.Overview of class, orientation to on-demand material, and discussion of individual styles when under stress.3 facilitated interactive sessions with a large group (in a “live” Zoom format).ġ: Live Session #1/ Kickoff – facilitated group session (1.5 hours).10 self-paced online on-demand lessons which are accessed individually.This is a 17-hour “blended learning” class consisting of two learning formats: Turn disagreement into dialogue and conflict into collaboration.Learn how to be persuasive, not abrasive, when stakes are high and opinions vary. When people feel psychologically safe, they share meaningful input on important matters. Make even the riskiest topics safe for discussion.The class teaches powerful skills that will help you to step into disagreement and turn it into constructive dialogue for improved relationships and results. It is designed to enhance your ability to navigate difficult dialogues that are high stakes and involve opposing opinions and strong emotions. If you have any questions or need resources, please contact Conversations is a nationally-renowned course based on the bestselling book that focuses on effective communication skills. Please note changes: Currently, there are no scheduled dates for this class/program while OD&T works to align our offerings with organizational priorities, including Mission Forward.
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